Our off-road events require significant planning and out-of-pocket expenses weeks, or months, before the event, which are typically non-refundable in nature. For example, when ordering event merch, placards, and event permits, we aren’t able to cancel our orders once they’ve been placed. Please keep this in mind when registering for our events.
That being said, we do our best to accommodate any special requests from our participants, as we know things can come up unexpectedly.
If you are unable to attend an event and need to cancel your registration, you generally have 3 options:
- Transfer your spot to another person (for this option M.O.E. is not responsible for handling the transfer, and the customer is responsible for providing us with the information of the person the spot is transferred to).
- Transfer your registration cost to another event (we offer several events per year, and we are happy to give you a credit when you register for another event). This option is only available up to 30 days before the event.
- Receive a refund for the event:
- Up to 45 days before the event, receive a full refund
- Up to 30 days before the event, receive a 50% refund
- If under 30 days from the event, we are unable to refund your registration cost.
If you have any questions about canceling please reach out to us and we’ll do our best to help!